Knowledge base and Support

Why are emails going to Spam or Junk

Last updated: 16/04/2015

One of the most common questions we are asked is "Why has my email gone into the spam or junk folder".

There are a number of reasons this happens and there are a number of things you can do to help avoid the dreaded spam folder...

What you can Do...

All of this advice boils down to two things, good content to people who actually want it.

If you import a list of subscribers that you have purchased somewhere and start sending promotional emails out of the blue, don't expect your emails to keep getting read, and don't expect your MPZMail account to stay open for too long either.

What MPZMail Do...

It's not just up to you to keep things clean, MPZMail are working behind the scenes to ensure you stay out of junk too.

We constantly do the following to ensure your emails keep getting through (unless you don't follow the "What you can Do" advice above!)....

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